Support
Something not working, or an idea? Write to us. We usually answer within a couple of days.
support@traakk.comConnecting your trainer
- Wake the trainer by pedalling, then tap Connect in TRAAKK.
- Close other apps that use the trainer (Wahoo, Zwift, Garmin). A trainer talks to one app at a time.
- On a computer, use Chrome or Edge. Safari and Firefox don't support Bluetooth.
Strava
- Connect in Me → Connect with Strava. Finished rides upload as Virtual Rides.
- Disconnect any time in the app, or on Strava under Settings → My Apps.
Your data
Rides and settings stay on your device. See the privacy policy.